We collect information you provide directly to us, such as when you create an account, make a booking, contact us, or subscribe to our newsletter. This includes: name, email address, phone number, payment details, travel preferences, and any other information you choose to provide.
We use the information we collect to process bookings and payments, send you travel itineraries and confirmation emails, provide customer support, send marketing communications (with your consent), improve our services and personalise your experience, and comply with legal obligations.
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted travel partners (hotels, airlines) solely to fulfil your booking, payment processors to handle transactions securely, and as required by law.
We implement industry-standard security measures including 256-bit SSL encryption, PCI DSS compliance for payment data, regular security audits, and strict access controls. However, no method of transmission over the internet is 100% secure.
You have the right to access, correct, or delete your personal data, object to or restrict processing, data portability, and withdraw consent at any time. To exercise these rights, contact us at privacy@journeo.com.
We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
For privacy-related queries, contact our Data Protection Officer at privacy@journeo.com or write to Journeo, 123 Travel Street, Adventure City, AC 10001, United States.
If you have any questions about this Privacy Policy | Journeo, please contact us.